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Consulting

Our Clients

TIME FOR A CHANGE.

Sometimes you know that something has to happen but you don’t know exactly what – a relaunch, a new distribution channel or maybe just an upgrade in online marketing? No worries, you can’t know everything.

Good that there’s our consulting service! We look at your business and your competitors on the market and concept a strategy that exactly fits your goals and your budget.

Yep, we can do it!

Whether you have a clear goal or you just have the wish to grow digitally – together we identify chances and challenges for your business. So that we find solutions for your business, platforms and strategies which are based on your needs.

Always well advised: Our services.

All in: analysis

Potential Assessment

Systematic examination of your company in order to identify strengths and potential for improvement.

Market and Target Group Analysis

Analysis of market structures and your target group. The perfect base for the implementation of measures.

Customer Journey Analysis

How do prospects become customers? We analyze the needs and touchpoints of your target group.

Competitor Analysis

In order to further refine your positioning, we analyze the strengths and weaknesses of your competition.

Process Analysis and -Consultation

The basis for increasing your company’s performance and customer satisfaction.

System- and Technology Consultation

We check your IT infrastructure holistically and based on of your individual requirements.

Frontend- and Webdesign Consulting

Creativity meets technology. Our experts check design, usability and technical aspects of your website.

Usability-Analyse

Analyse zur nachhaltigen Optimierung der User Experience Eurer Website, Systeme und Anwendungen.

Requirement Definition

Creation of a binding requirements catalog for the future development of your application.

What about: Conception and planning.

Digital Business Strategy

Systematic examination of your company in order to identify strengths and potential for improvement.

Digital Marketing Strategy

Analysis of market structures and your target group. The perfect base for the implementation of measures.

Business Model Development and Process Design

How do prospects become customers? We analyze the needs and touchpoints of your target group.

Target Group Description and Persona Creation

In order to further refine your positioning, we analyze the strengths and weaknesses of your competition.

Definition of Strategic Goals and KPIs

The basis for increasing your company’s performance and customer satisfaction.

Channel Recommendation and Marketing-Mix

We check your IT infrastructure holistically and based on of your individual requirements.

Digital Roadmap

Creativity meets technology. Our experts check design, usability and technical aspects of your website.

Definition of Visions and Goals

Analysis for sustainable optimization of the user experience of your website, systems and applications.

Design Thinking Workshops

Together, we work on real problems of your company – structured and goal-oriented.

Individual Workshops (like Coachings)

Whether it’s social selling or a Shopware 6 crash course, our experts and their know-how are at your side.

Innovation Management

Ideation as well as planning, management and control of the digital development of your company.

External Project Management

As the central contact, we manage external service providers and agencies for you on a project basis.

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Well thought out, smartly done.

Even though digital projects are very different from each other, there’s a framework that we go through with every major project:

State Analysis and Clarification of Needs

The first question that arises is what should be done. We take the rough ideas from you, look at the current state and formulate a clear briefing – for you and for us.

Workshop

A workshop says more than a thousand e-mails. That’s why we look at the current state in a joint workshop and plan the next steps together.

Rough Concept and Feedback

All questions answered? Great! Now our team can get started and formulate, as well as scribble down the first ideas in a rough concept. Afterwards, we will of course ask for your feedback.

Conception and Prototyping

When everyone is satisfied with the results, the first prototypes can be implemented. If the project allows it, user testing also takes place in this step because it’s not us who have to like the results but the end user.

Realization

The basic consultation is completed but now things are really getting exciting! Our interdisciplinary team starts with the implementation of the project. The consulting unit takes care of the coordination and serves as an interface between the team and you.

Support

Digitization puts companies in front increasingly complex questions that cannot be answered on the fly. For this reason, we often start with our monthly support after the implementation. In this way, we can devote ourselves to analyze the company at fixed intervals and also plan longer-term expansion.

A powerful background.

The Digital Masters bonus: Our consultants are not only total master minds themselves, but they also have a team out of specialists in the background who can support them with their know-how on difficult questions.

Every chain is only as strong as its weakest link.

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You want that, too? Easy.

We can surely help you out, just shoot us a message.

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Let’s go social!

Success stories, sharing, facts and in-betweens.

In deep mourning, we take leave of our company founder, friend and mentor

Erich-Michael Klass
April 2021

It was an honor to work with you and to write our company history together with you. You were a remarkable person and a great personality. We all liked you incredibly much.

You are and will forever be on our team and in our hearts. Where you always liked to be and where we always wanted you to be. Where you often said, "Let's go forward!". We will continue to do so in the future, dear Erich. Promise.

Your #mastersteam